At iMD, we pledge to provide distinctive quality and unparalleled customer service as we strive to gain the respect and trust of our customers, suppliers and partner vendors. The success of Small Business Notes is determined by our success in operating as a unified team. We have to earn the trust and respect of our customers every day in order for the customer to make the decision to choose our services. We sell service, and service is provided by people. There are no magic formulas.
Our success is built by creative, productive employees who are encouraged to make suggestions while thinking "outside the box." Your job, every job, is essential to fulfilling our mission everyday to the people who trust and respect us. The primary goal of Small Business Notes, and yours, as one of its employees, is to live our mission statement and continue to be an industry leader. We achieve this through dedicated hard work and commitment from every employee.
It is the desire of Small Business Notes to have every employee succeed in their job and be part of achieving our goals. You should use this handbook as a ready reference as you pursue your career with Small Business Notes. Additionally, the handbook assures good management and fair treatment of all employees. At Small Business Notes, we want to recognize the contributions of all employees.